Overview
At Laxmis Handicraft, we take great pride in the quality and uniqueness of our handcrafted spiritual and décor products. Each item is carefully inspected before shipping. However, if you are not fully satisfied with your purchase, we are here to help.
Returns
Due to the nature of our handcrafted and spiritual items, we only accept returns under the following conditions:
- The product is damaged or defective upon arrival.
- You receive the wrong item.
To be eligible for a return:
- You must notify us within 3 days of delivery.
- The item must be unused, in its original packaging, and in the same condition as received.
- You must provide photo or video proof of damage or error.
To initiate a return, please email us at [insert your customer service email] with your order number, issue details, and supporting photos/videos.
Refunds
Once your return request is approved:
- A refund or replacement will be processed within 5–7 business days.
- Refunds are credited via the original payment method.
Please note:
- Shipping charges are non-refundable unless the return is due to our error.
- We reserve the right to deny returns that do not meet our policy conditions.
Non-Returnable Items
- Items purchased on sale or discount
- Customized or personalized products
- Products that have been used or altered
Order Cancellations
Orders can only be canceled within 12 hours of placing the order, as we begin processing promptly to ensure timely dispatch.
Need Help?
If you have any questions about your order, feel free to contact us:
Email: prasoonsingh005@gmail.com
Phone: +91 9311212937